Your Plumbing And Drain Repair Experts in Boulder, CO
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Boulder, CO
Professional and Reliable Plumbing in Boulder, CO
At Elite Rooter, we’re more than just plumbers, we’re your home experts in Boulder, CO. Whether it’s a leaky faucet or a major sewer repair, we handle it all with a smile and unmatched expertise. Our team understands that plumbing issues can disrupt your day, and we’re here to make sure that disruption is as minimum as possible. From the moment you call to the final fix, we treat every job like it’s our most important job because, to us, it is.
Whenever you face any plumbing problem, you want a reliable plumbing service that’s dependable and fast. In Boulder that’s Elite Rooter. Our experienced plumbers are ready to tackle everything from stubborn clogs to complex pipe repairs. We pride ourselves on our honest approach no hidden fees, no unnecessary upsells, just solid service that gets your home back to normal. We know your time is valuable, so we work efficiently without sacrificing quality.
Our Expertise
Boulder Expert Plumbing and Drain Repair Services
Check out our top plumbing services! From fixing leaks to installing new plumbing systems, we’ve got your home covered.
Toilet Repair & Installation
Our licensed plumbers fix toilet issues like running water, frequent clogs, or leaks.
Clogged Drain Line Repair & Drain Cleaning
Our expert plumbers fix blockages issues like clog with grease, hair, and debris.
Leak Detection & Repair
Find and fix leaks, preventing water damage, even in hidden areas like walls or underground.
Trenchless Sewer Line & Pipe Repair
Trenchless sewer repair to fix or replace lines without digging up your yard, minimizing mess and disruption.
Water Heater Repair & Installation
Fix water heater issues like temperature problems & sediment buildup, ensuring you always have hot water.
Septic System Repair & Cleaning
Septic system failures like clogs and backups with expert inspections and cleaning, ensuring smooth operation.
Why Choose Us
Reliable Plumbing Services in Boulder, CO
In Boulder, we’ve built our reputation on reliability and friendly service. Our plumbers are not just highly trained; they’re also committed to treating your home with respect. We’re transparent in our work, keeping you informed every step of the way. Whether it’s a minor fix or a major project, our goal is the same to deliver results that last, all while providing an excellent customer experience.
Here are some of the most common plumbing issues that Boulder residents face:
- Clogged Drain
- Hidden Leaks
- Leaky Faucets
- Burst pipes
- Slab Leak
- Broken Septic System
- Faulty Water Heater
- Running Toilet
Elite Rooter Guarantees Reliability Within Your Budget
Elite Rooter Philosophy
Elite Rooter is dedicated to customer satisfaction, quality service, and fair pricing. The trust built between our local licensed plumbers and our valued customers truly shows through our testimonials.
Our Promise
We charge by the job, not the hours to ensure you save money and do not pay overtime. We also provide the best warrantied and reliable service.
Elite Rooter Mission
The goal of Elite Rooter is to provide the most professional plumbing service possible. This commitment to quality has helped us build lasting relationships from day one.
I will use Elite every time. I initially had Roto Rooter out to perform a drain cleaning and when they got to my house, said it would be $419. I said no thank you, I was looking for something closer to $100. The man laughed at me and said okay bye. Elite came to my home in 35 minutes, and the man was so so kind and knowledgeable. He cleaned my drain for $80 and checked my basement drains to ensure nothing was backing up after the cleaning. Very thorough 🙂
Very efficient and friendly. Found the issue and charged me less than I had anticipated.
Used elite rooter for kitchen drain, Joel was very professional and addressed all questions/concerns I had regarding the process.
We manage HOA properties and had a water leak emergency around 7:00pm. Elite Rooter responded immediately and worked all night to replace the 4” cast iron pipe. We are happy with their services and professionalism.
I recently had an issue at a house we had recently performed work at. I reached out to Dennis and his team for help. From start to finish, their service was exceptional. Dennis arrived on time, was professional, and took the time to thoroughly diagnose the problem.Instead of rushing into costly repairs, he explained the issue in detail, provided possible solutions, and helped everyone understand what needed to be done. His honesty and straight forward communication was much appreciated.I highly recommend Elite Rooter for anyone in need of reliable and knowledgeable plumbing services!
Very informative about what was going on, also was told that it was because of how old the pipes are in my apartment. But they did an amazing job
Quentin showed up on time, was very informative and took care of my concern. Thank you
Quentin was SO helpful and SO informative! I had a million questions throughout the process and he answered everything for me and even gave me extra information to move forward with in getting a more permanent solution to my problems.Happy to have a flushing toilet again for the time being and would highly recommend Quentin to anyone who needs a helping hand!
I cannot express how kind, efficient, and helpful Joel with Elite Rooter was. What we initially thought was a clogged pipe turned into the discovery of pipe erosion that required replacement. They were transparent with the issue, coat, and showed photos along the way. The pipe was replaced same-day with amazing service. They will be our exclusive plumbing service moving forward!
They came out quickly on a Saturday, were very knowledgeable and up front, and completed the repairs fast and did a great job!
Quintin KNEW HIS BUSINESS! When I'm. ready to begin this project , I want him!
The guys were professional, honest and efficient. Solved all of my problems!
Was awesome experience. Very helpfulGot all the clogs cleared. Very satisfied.
Jr Ramirez was a nice person and enjoyed he did such a good job for my garage disposal and he made sure everything was good 😊 thanks jr
Elite Rooter came out to look at my mom's backed up downspout/sump drain in the yard. The previous owners had run the sump pump drain into the downspout drain , which was clogged and forced water onto the front walk where it froze and became an ice skating rink. Very dangerous.Agustin and Junior were very understanding and patient. They assessed the situation, then ran a scope down the drain, then ran a cable snake down the drain and were able to clear the clog at the end of the drain. Dirt and sediment built up and covered it over time. They took all the time required to clear the issue and at a very reasonable rate. A big thanks to Agustin and Junior for making sure the job was completed, even though it isn't something they encounter every day! I highly recommend Elite Rooter.
Prompt, knowledgeable, courteous, reasonable service. I would highly recommend!
Dennis did a great job fixing our problem and explained what was happening. True professional.
These guys are awesome! I called them for a clogged drain, but of course we ran into problems. Quentin stayed after it until he was able to come up with a solution. Even went so far as to call in a colleague with a camera to make sure he has fully resolved my issue. Unbelievable experience start to finish. Prompt response time, very clean (booties on when in the house and blankets on my wood floors to protect from dirt or scratches bringing in their snake), problem solving on the go, and very courteous on top of it all. 100% would recommend them to anyone!
Technician was kind and considerate. He took care of problem promptly. Very satisfied. Brandon once again did a great job. Thank you
A Google User
17:13 16 Jan 25
Reid was very helpful and professional, and on time to his appointment. He was delightful to work with.
Joel was SO great. He was able to find the problem with my clogged disposal and drained sink right away. Very professional and cleaned up after himself. Will use again!
My basement flooded again and I knew it was probably time to replace the old iron drain under the floor. They arrived on-time and quickly diagnosed the problem, showing me video evidence of the sewer pipe which had rusted through. The crew was out the next day and were fantastic. They worked as quietly as possible, were extremely respectful and completely cleaned up after themselves. This is the second time I have used Elite Rooter. They are very professional and trustworthy. Highly recommended!
They came same day, cleared the clogs quickly! Great service, great prices, I will definitely be using them again.
David was quick to respond, assecced the issue and took great care of us.
Jeremiah Sanchez was very professional. Would not hesitate to use him again
I was happy with Elite Router. They came out next day and after the first plumbers assessment and isolated the real problem then provided me options to choose within budget. They applied discounts and I would recommend them again.
Our sewer main was clogged and they responded within an hour. They offered a $79 clean out special. After running it once and getting it flowing, he wasn't confident that it was completely cleared, so he ran it a second time. He still wasn't happy with the results, so he contacted his manager who came and did a visual check. It was discovered that roots had filled a section of the drain line, and while the clean out removed about a third of the obstruction, they couldn't guarantee the work done.They left me with a bid to replace the section of drain and install cleanouts and a copy of the video. All of this work resulted in the final charge of $79. I was very pleased with the effort made to fix the problem.
Will was very polite took care of our needs. We’ll definitely use Elite again.
Quentin and Brooks were knowledgeable, friendly and prompt. Thank you for coming on such short notice and clearing our lines.
Quentin did a great job identifying the problem and efficiently working to fix it. It was a great experience and I'll use them again when I need help.
Quentin was very detailed and kept us up to date on every step of the way. Highly recommend him!
Quentin was acceptal, courteous , clean and very professional. Five stars for his service.
Very professional, informative and knowledgeable customer service and evaluation.
Javier Olivares was quick and efficient. He was very knowledgeable with great customer service. After calling another drain cleaner, Elite will be my go to if needed in the future!
The guys at Elite went above and beyond and I would highly recommend them.
Do not use this company they are shady and deceptive!I had them come out to provide an FREE estimate and quote for my water heater. After discussing their findings, they went to the truck and drew up a quote. I took one look at it and knew I would NOT be using them as they were the highest price of all contractors that gave me quotes.The tech then had his manger get me on the phone to scare me about codes and how not all plumbers know this- blah blah. They were out priced by a different company I used point blank period. They followed up and I told them I contracted different services because they were just too expensive and I thought that was that.A few months later I got hit with an invoice and was threatened to go to collections!!! They NEVER DID WORK FOR ME OR IN MY HOME!! I called the technician and manager and they assured me it was a mix up but again I keep getting these harassing calls and messages from Brianna who can’t seem to take my word that the invoice is wrong! Furthermore, my signature NOR any type of authorization for work is no where to be found!! I am baffled at how incompetent they can be to think they can make a fake invoice for completed work and threaten me to pay it!! Who is running your hill in department or is this a regular ploy to scare people so you can make quick fraudulent money!?Will be filing complaints as I believe they are a fraudulent and have extremely shady business practices.
Quinn came out quickly and fixed our clog drain in no time, for a fair price. We will use them again and recommend them to others. Thanks Quinn!
Came out to look at our leaking water heater. Showed up fast and replaced water heater that day!
Javier was a big help to us today. Absolute professional. Thanks for the diagnostic.
Great company. Isaiah was informative, listened to our concerns. Javier did a superb job finding and fixing the leaky drain. The other guy that was with him, who handle the nasty work, did so like a champ. Highly recommend Elite Rooter! Great service. Great team.
Quentin was great and resolved my issue. Thank you for the information on the roots!
Quentin was great! Explained everything in detail and was very efficient. Would recommend
Quentin was courteous, prompt and considerate! Excellent Job and he cleaned up afterward!! Definitely recommend!!
Quinten was awesome! He explained everything thoroughly and clearly, presenting options. Highly recommend
David was prompt, courteous, knowledgeable and extremely helpful. Thank you!
We had a fantastic experience with Quentin, quick and speedy service with amazing customer service. He recommended on what to do for the future, we appreciated him so much!!!
Quentin was fantastic in his service! Very professionall and great to work with! Booked him twice already! Will definitely be going back to him again!
David got here in around 30 mins, which I would call FAST. Got in and out, unclogging our kitchen sink, all for $79 and no upselling.
Reed came out promptly during Thanksgiving and solved my clogged sink within 20 minutes! Thanks so much Reed!
Reed showed up within two hours of my call and rooted my line just before closing on a Thursday night. I had water backing up into my laundry room, and I was able to avoid a catastrophe. Very professional, kind and responsive. Great to work with and would highly recommend.
Polite, professional, respectful, knowledgeable and fast. Very pleased with service. Victoria
Quentin did an awesome job helping my grandma fix her toilet and re routing her water main. He was very respectful and knowledgeable explaining to me what he did to fix her water main. I would highly recommend elite rooter is by far the standard for any pluming in Colorado by far.
These guys are awesome! They came out and took care of our issue the same day and went above and beyond to help us out! Super friendly anf respectful and kept us updated throughout the whole process! Will definitely be calling these again!
I just wanted to share how impressed I was with the service from Elite Rotor. They were fantastic! The technician did a thorough job, was super friendly, and even went the extra mile to clean up my bathtub, which had been full of gross sewer water.It’s rare to find such excellent service, and I really appreciate the care and attention they provided. I’ll definitely be recommending them to others!Bonus, he even got this giant root out of my sewer pipe!!! see picture belowThanks, Kate
Quick easy and affordable. They called when they were on their way, were upfront with the costs, and got the job done quickly.
Thank you very much. I really appreciate it read. Because he helped me a lot to understand what I needed to know and I hope he has a rest of a good day.
Chris came over within a few hours of me getting in touch with them for what I thought was an emergency plumbing issue, and he was super helpful. He checked the whole house for leaks, did a full inspection, and the price was super reasonable. These guys are very responsive and professional, I would definitely recommend them!
Very happy with their service they were quick to respond and were reasonably priced our service person was very professional thanks muchfmw
Showed up on time, diagnosed and fixed the issue quickly and cleanly. Great folks will use again.
We had a mystery noise that sounded like water running through our pipes in the basement.We selected Elite Rooter after checking their BBB status and customer reviews. The company sent out Reed, a plumber who quickly determined there was an outside faucet that had a crack in the housing. Fortunately, there was no evidence of water damage inside or outside of foundation wall. He explained clearly our 2 repair options. After Reed's supervisor was apprised of the situation, we approved the best repair option for us. Job was done efficiently & we managed to save a little money, too.Thank you, Reed, & Elite Rooter & Plumbing for quickly solving & preventing further problems & thus saving us even more $$$.
Quentin was great - he was so fast and knowledgeable and our leak was resolved immediately!
Junior was a very good plumber. He was very helpful and very respectful he went over and beyond to make sure our property was well, I think you all should put him in his dad's position and make the dad do the plumbing? Great job thank you
Junior and Joel did an excellent job. Explained everything well and very professional. Thank you so much
Such a lifesaver! They came to unclog our toilet on short notice as an emergency and they were able to unclog it quickly and efficiently, explaining the process and different options. Highly recommend!! Will definitely use them again for our future plumbing needs
I am extremely impressed by the care and professionalism shown by Elite Rooter. They went out of their way to make sure they could help us before coming out and charging us for a visit. Dennis was particularly helpful. We will absolutely use them again and recommend them highly.
This review is a little late as I just got back from being out of the country. I have used Elite Plumbing a few times and have referred the company to friends and family. I have had success with them in the past. The issue this time was a sewer and water re-pipe. A plan was agreed upon with the project manager prior to the start of the project. From day one, there was miscommunication between the project lead and the workers which I had to continually stop and ask them to call the lead. Work was not completed per the original agreement. The completion of the project was continually delayed and for a week I was told every day it would be completed that day. The crew was late anywhere from 30 minutes to 3 ½ hours. Calls and texts went unanswered. When escalated to the manager after waiting 3 hours for an ETA, the project manager actually laughed at me because I was so mad. They previously leveled the yard and replaced the turf as close to original as possible. This time, the area was not leveled, and the turf was not tacked down. Numerous issues were escalated but eventually resolved and the invoice was paid in full within 15 minutes of receiving the final invoice. However, 2 days prior to leaving the country, I received a notice from a lien company on behalf of Elite Plumbing for an outstanding balance. I made calls to the company requesting to talk to the manager that have to date gone unanswered by the manager. The manager did have her assistant call me to let me know I did not have an outstanding balance, and this is standard procedure but could not clarify what the standard procedure was when there was no outstanding balance. I still have not received a call from the manager to my questions why my personal information was given to another company without my authorization and no breach of contract.
Chris did a great job fixing my plumbing issue and was very great at talking me through everything that needed to be repaired
We appreciate the service department and the technician. They responded to our place of residence within a couple of hours. They offered a fair better and fair price to complete the job. Cleaned up after the job. Very personal company. Thank you.
My name is Dalton I had a emergency backup and called Elite plumbing Juniors response time was immediate his work was fast efficient and helped identify the cause of my problem junior was very professional and did his job in a clean and timely manner
Javier came very quickly to get my line cleared. Thank you Javier and Ruben!!
Chris and Dennis were awesome on snaking and assessing our home sewer situation, friendly and professional. Excellent communication.
I discovered a slow leak in my ceiling on Sunday and called these guys Tuesday morning after getting blown off by another plumber; they were out to assess it within two hours of my call and the technician I worked with (Jr) was awesome. They had the leak repaired same-day, and were incredibly patient as I worked with my HOA to get an emergency shut-off arranged for the building. My only constructive feedback is around pricing and preparedness; I did feel what I was charged was a bit steep to fix a small leak and Jr had to leave the job to grab a ladder knowing the job involved a ceiling leak (this feedback is pretty small, just something that would be helpful moving forward). At any rate, I would work with them again!
Javier kept me informed throughout the repair and efficiently fixed a leaky pipe in a shared wall. This was a very stressful situation and I'm glad he was there to get the job done.
Great service! Super respectful and explained everything, sink working great now!!
Long review warning but there is some useful information/insight in this if you want to understand Elite's compensation model driving their employee behavior.I had a shared sewer line back up at a rental property. Main line is shared between my unit and the duplex neighbors. I had used Elite in the past to do a main line clean out, as others have noted, the $79 clean out miraculously does not end up being $79. Elite was called out to hopefully clean the main line and mitigate the main line back up.We were told the line could not be cleaned and we needed to reline a section. Knowing that this line was the older, 4 foot clay sections, this made sense. Price quoted for this was $11k. We agreed to get started.Again, after they got started, they said there was an offset where our line connected to the city sewer, the tap as it is called. This offset was "bad and could lead to future issue and the city inspector recommends you address it" was what we were told. For another $26.5k, which was a "special" discount price, they could address this issue as well. This did not pass the sniff test and we declined the repair/replacement of the additional 50 feet and the offset at the tap.The project manager told me repeatedly, even though it was not standard, his crew would replace the brick pavers that were being removed to replace the 30 foot section of line with the belly. I had discussed this with him on the morning of 9/23 after they had backfilled the trench. On 9/23 I was told that the job was complete, so I paid my outstanding half. The pavers were not replaced and dirt covered a cleanout. When asked about this the project manager told me it was going to look bad so they were not putting them back, see pic of pavers stacked against the fence. I was told by the person trying to collect "they were replaced with a rough finish."After realizing that they were pretty scammy, I paid for a 3rd party to come in and scope the line from the house to the city main. I wanted to check their work so to speak as the "inspection report" that they provided was roughly 3 lines of text.They did replair 30 foot section of clay pipe with PVC. They did add (2) cleanouts, one of which they left buried under dirt. They also introduced an offset at one of the junctions of the new PVC section to the clay section. This offset was roughly equal to the offset at the city tap that they recommended being addressed for an additional $26.5k, see photo.The main issue at the tap, per the 3rd party inspector, was the root intrusions. They could not be bothered to clean the line from the house to the tap and remove the intrusive roots that were more problematic than the minor offset they wanted $26.5k to address, see photo.The thing they are proficient at, other than trying to upsell unnecessary repairs, is following up on invoices, regardless of if they did what they said they were going to do or not.You can find some interesting information in Colorado court of appeals case No. 23CA1728.Elite pays their field manager roughly a 31% commission on any sale over $1000 per the numbers in that court case. It is no wonder they they try to upsell and find things that "need" to be addressed, whether real or not. While everyone likes to make money, that kind of a compensation structure will inevitably lead to bad behavior in my opinion.In reading though the negative reviews here, quite a few of them seem to be driven by the Elite Rooter compensation model of paying a high commission, ~31%, on sales of greater than $1000. This would drive their team to look for "issues" that put the repair over this threshold in my opinion.
You aren't going to find guys that are this pleasant, competent and hard working. We were obviously having a bad day with our plumbing issues but Dennis, Javier, Ruben and Chris were prompt and forthright and got our woes fixed with a smile. Even at the late hour they made an extra effort to be quiet with my sleeping sons and left the working areas clean. We are satisfied and would recommend unconditionally!
Elite rooting did a fantastic job. I scheduled a service call to arrive between 12-1, and on the same day Reed reached out to me and arrived 1 hr early which was great for us. When he arrived he greeted us with professionalism and immediately got to work. He explained our situation to us and gave us choices. His truck and equipment was extremely clean and he took great care not to damage our freshly painted walls or the new staircase with his machine. There is no doubt I will use Reed and Elite Rooting moving forward. Thank you Reed and Elite.
I had an outstanding experience with Elite Rooter, especially thanks to their technician, Quentin. From the moment he arrived, it was clear he was knowledgeable and experienced. He took the time to explain every step of the process, making sure I understood what was happening. His professionalism and expertise made me feel confident the job was being handled correctly. Quentin worked efficiently and kept everything clean and organized. I highly recommend Elite Rooter, and if you’re lucky enough to have Quentin as your tech, you're in great hands!
There is a older guy and a younger kid working on hampden and chambers driving the pickup with a trailer and I asked the guy to move his truck 2 feet and he was on his phone and ti busy to pull forward 2 feet in turn I had to go back and all the way around to get to a spot that would of took me 30 seconds.also his attitude towards me was totally u professional, I will NEVER use this company in my lifetime. Boo hoo
Thank you so much!Junior arrived within 30 minutes of my intial call and did a great job. Had some other issues, so his backup Augie showed up within 5 minutes, and they were able to fix the problem in an hour, and then some! Also added some Plumbing 101 info on what needs to be done, thanks to them. Will be looking into additional plumbing work, because it's an old house, and will definitely be using Elite Rooter to get that done. Great job!
It was a wonderful thing for me to have chosen Elite Rooter Company among the choices that I had to choose from to do the drain at my house which had clogged over the weekend where by they sent me two good guys Named Denis and Braden who did a great job with quote for the job, I can recommend them to anyone who has issues with the drainage.
Junior, the technician, was quick to find the problem and quick to resolve the issue. Will trust Junior for any other plumbing needs from here on. Excellent service.
Yes had Quinn come out just a few hours after I put work order in. Was very prompt and knowledgeable. Was able to troubleshoot and fix problem easily. Highly recommend
I had an issue with my toilet this past weekend. When I got around to finding a plumber, I called Elite Rooter and they were able to send someone out within an hour and a half of me calling! Aaron came by and explained everything to me to make sure I understood what I was going to need to get the job done. I will absolutely be recommending Aaron again!
Booked this appointment Saturday morning and done before noon the same day! Great, efficient service. Thank you Isaiah!
Fast response time and accurate service. Jr was extremely dedicated to getting the job done right the first time. I would highly recommend.
Reed did a great job. He was flexible and helped get my french drains cleared.
Quentin was great! Professional and thorough definitely recommend him for your plumbing needs!
Chris helped us figure out our leaking sink and even took the time to go out and find the part that we needed. We ended up having to fix the whole drain and he helped us get the right equipment and fix it quickly. He was super personable and a joy to have. Definitely will use again!
They were professional and did fast work. We hired them for a simple kitchen sink unclogging but found out the problem was bigger than we thought. They were able to assess the problem very quickly and even got a team to come out the very same day so that we were able to use our sink again without any delay.Edit*Had to lower my review on them, because after they had finished tearing up our basement to replace the drain pipe, they relayed concrete but had left it very rough, they did not even try to level it out. It took about another week and a half for them to get another 2 guys to come out and redo the finish. After that we noticed that the ONLY drain we had downstairs was not reconnected to the main drain, which was part of the original agreement. We had to contact them yet again to try to get another team to come and fix this problem. We called and left messages for another week and a half but received nothing in return, until this morning. They show up unannounced and no warning to ANYONE that they were scheduled to do work today. What should've only been a weekend job has now spanned over a month.
Quentin was awesome. He took care of our situation and was very knowledgeable and professional.
Elite rooter came out to clear a shower drain. They said they couldn’t get the drain clear and made it seem like some huge issue with the plumbing. I had another company come out the following day that cleared the drain in 2 minutes and said he had no idea why elite rooter wasn’t capable. Save your money, hire someone capable the first time. NOT ELITE ROOTER.
Reed was awesome, knowledgeable and very professional. I would highly recommend for future plumbing needs.
Junior helped me out so much he fixed my problems right away he was very respectful and did a amazing job i definitely recommend.
Junior did an excellent job! He was efficient, attentive, and demonstrated a strong understanding of his tasks. His ability to handle responsibilities with such professionalism was impressive. Overall, Junior's performance was outstanding and truly commendable.
Do not call them in an emergency. Had a main sewage line backup, had the tech come into my basement, he agreed to clean out the sewage line of roots, debris, etc. for $350.An hour later, he tells me he's 'done' and shows me a video - sewage line still has roots, and tells me that now it will be $2000 for him to clean those out. Classic bait and switch. Would rate 0 stars if I could.
Great!! Junior was excellent and amazing as well as the other workers , shocking to see a young kid with so much potential and skills to get the job done , honestly just great work !!
Isaiah was fantastic. Quick and affordable they solved my problem same day!
I called Elite Rooter to address a leak in a laundry room. I was expecting that they would clear discharge sewer lines coming from that room, and that would address the problem. The technician took his time to find the underlying issue, and found it was a door threshold that had lost its integrity and leaked during a rain storm. The technician advised me of the actual cause of the water damage, and was honest stating that a rooter job would not take care of the issue.Thanks for the honesty.
Complete rip off! Came and just charged me for a drain cleaning and said that I’ll be needing $3,800 worth of work. Contacted another company and they actually did the drain cleaning and all fixed now without the huge rip off charge!
Representative was extremely personable and professional. He came in and was able to troubleshoot our issue and get it fixed quickly. He also let us know what we needed to do for avoiding further issues in the future. We definitely appreciate the service and getting our shower back up and running in one visit.
Dennis, Brandon, Jose, and Juan did an amazing job replacing and repairing the plumbing under our basement floor!
What's up with your drivers on 470 cutting people off? We can only imagine that a business with disrespectful drivers doesn't respect their customers cuz everybody in Denver is your customer or not. Let me figure out how to post pictures of this driver and the number on the vehicle
We called Elite Rooter with an urgent plumbing issue and they showed up the same day to fix it. Quentin did an amazing job of explaining the issue, why it happened and what he can do to prevent it from happening in the future. He worked tireless to fix our issue and was very friendly throughout the experience. He also took a lot of photos and documented everything he did to help us with the insurance claim.
Quentin is a stand up guy that went out of his way to help us out and make sure the job got done properly. The initial crew left a pretty haphazard hole in my floor in the process of the repairs to my drainage pipe, but Quentin came out on a different day on his own time and cleaned it up all by himself to make sure it was easier for us to repair the tiles. Very genuine and knowledgeable guy and I'm definitely going to work with him again. He's the real deal.
Very well done work and honest employees. Knowledgeable and experienced.
Technician showed up within 2hours of calling was very professional and did a quick thorough job. Great experience with this company.
Elite rooter was super helpful when I was having an emergency with my sink. They were a bit behind schedule, but everyone I talked to from on the phone to the plumber that showed up was helpful and polite and explained everything thoroughly.
Very professional, very friendly and informative. These guys are great to work with. Highly recommend.
Worst service ever. Not professional at all. I was told that the main line was broken and that they needed to break the concrete to fix the pipe. They also told my girlfriend that there was a blockage from the toilet to the clean out since they couldn't get the snake down the pipe and another blockage from the clean out to about 6ft down the line since there camera just drops even though they couldn't get a clear picture. After all there services it cost me $325 for them to come out and look at it. I feel like they was not honest and was just trying to make a big sale. I was told the do not deal with insurance company's and we will have to pay $4800 for them to cut out a section of the concrete and fix the pipe that was collapsed. After I told them we are gonna find a company that takes insurance they gathered up all their tools and left in hurry. They left a mess by the clean out where they put the snake and the camera. I had another company come out later that night and they cleared the drain with the drain scope and didn't charged me because he was out here estimating it. I don't know if it was the wrong people or if they try to do this to everyone but I feel they are not honest because they told me one story and told my girlfriend a different. I would not recommend them to anyone.
Isaiah S. was very efficient in hopes to unclog our drain. Our drain issue was beyond the initial clog, he called for back up to verify the specific situation. We appreciated his thoroughness and care to identify the problem, and to protect our wood floors and cabinet. Thanks Isaiah! Would request him again.
I called Elite Rooter for a clogged kitchen drain after a remodel. Shon amd Dennis were able to troubleshoot my drain lines and found that I didn't have a clogged drain but rather a vent issue. They spoke to my contractor over the phone who had never seen this before and gave him some options that could solve the problem. They were great to work with and I will definitely call them again when I have any plumbing issues.
I had a terrible experience with Elite Rooter. They came to fix a clog in our main drain but ended up making the problem worse. They removed our toilet to access the main sewer line and when they claimed the job was complete, they hadn't even bolted the toilet back on. About an hour after they left, my basement drain backed up again and water was shooting out of the unmounted toilet. I called them back to come out and they said they didnt offer after hours service and I would have to wait until the next day. I told them don't bother and I called Roto-Rooter, They came out within and hour and had everything fixed within 2 hours. they were appalled at the mess and incomplete job Elite Rooter left. Elite Rooter finally promised a refund since they didn’t complete the job successfully, but it's been a month and no one will get back to me. Extremely disappointed with their service and lack of follow-through. Avoid this company at all costs.
Used Elite Rooter to repair a collapsed pipe that required concrete to be demo'd out then replaced. When they set everything back, we were hearing a wind current, and smell that hadn't been there previously. I thought we were hearing the sewage. They pulled the toilet back up and after calling a more senior person out, they attributed it to the Radon fan system under the house. That was what was happening, and it made sense that the smell was similar to a crawl space. Elite, however, said we needed to call the radon system's company to correct the issue. I implored how it could be their fault, and told them that it seemed like the repair work was not sealed off completely, and got shrugs and disinterest. We decided to pull the toilet out and look ourselves. We removed the flange, which was not bolted down at all, and found a huge gaping area in the concrete. See photos. They also seemed to overcharge me by over $250 for financing, and when I asked, the guy told me it was the amount I was approved for not the amount I'd be charged. This was completely false, and I wasn't sure how to fight it at the time. The plumbers are untrustworthy and full of false information. I'd not recommend Elite for any work._Also tried to reach out after the Response from owner. Called company and left information twice to be contacted. The second time they gave me the managment's email. I then sent an email with details after not hearing back for a few weeks. I've managed to complete my pregnancy and have a child, and no one has gotten back to me. The "sincere apology" is not accepted, and sure doesn't feel very sincere.
You Can Trust Elite Rooter
Our licensed plumbing technicians make sure the job is done right the first time, unlike other companies that may just patch the problem. Give us a call or Schedule your service online today!
- (720) 619-0811
- 3656 W 72nd Ave, Westminster, CO 80030
- Lic No. PC0004173
Your Plumbing Solutions, Delivered on Time and Within Budget
We believe that great plumbing service shouldn’t break the bank. At Elite Rooter, we offer top quality plumbing solutions that are both effective and affordable. Our commitment to you is simple; we’ll fix the problem the right way, the first time, and at a fair price.
FAQ
What are the signs that my toilet needs repair or replacement?
Common signs include frequent clogging, constant running water, difficulty flushing, cracks in the bowl or tank, and water pooling at the base. If repairs are becoming costly or ineffective, replacement may be more cost-efficient in the long run. Our experts can assess the condition of your toilet and recommend the best course of action.
How do you handle clogged drain lines and what methods do you use?
Our team uses advanced techniques such as hydro-jetting and snaking to clear clogs effectively. Hydro-jetting uses high-pressure water to remove debris, while snaking can break up blockages within the pipes. We also inspect the drain lines to prevent future clogs.
How can I prevent my drains from clogging?
To prevent clogs, avoid disposing of grease, coffee grounds, and fibrous foods down the sink. Use a drain cover to catch hair and other debris in showers and bathtubs. Regular professional drain cleaning can also keep your pipes clear and functioning efficiently.
What should I do if I suspect a leak in my plumbing system?
If you notice water stains, damp spots, or a sudden increase in your water bill, you may have a leak. Contact our team for prompt leak detection services. We use non-invasive methods to locate the leak without damaging your property.
How does leak detection work?
Our leak detection services employ advanced technology, such as acoustic listening devices and thermal imaging, to identify leaks. This allows us to locate the source precisely, whether it’s hidden in walls, floors, or underground, minimizing disruption to your property.
What are the benefits of trenchless sewer line repair?
Trenchless repair is minimally invasive, preserving your landscaping, driveways, and walkways. It’s also faster and more cost-effective than traditional methods, as it eliminates the need for extensive digging. Our trenchless methods include pipe lining and pipe bursting, which offer long-lasting results.
How often should I have my water heater serviced?
It’s recommended to service your water heater once a year. Regular maintenance can improve its efficiency, extend its lifespan, and prevent issues like sediment buildup. Our technicians can check the tank, valves, and heating elements to ensure optimal performance.
When should I consider replacing my water heater instead of repairing it?
If your water heater is over 10-15 years old, requires frequent repairs, or fails to heat water effectively, it may be time for a replacement. A new, energy-efficient model can save on energy costs and provide a more reliable hot water supply.
What causes a septic system to fail, and how can I prevent it?
Common causes include flushing non-biodegradable items, neglecting regular pumping, and excessive water usage. Preventative maintenance, such as routine pumping and mindful usage, can extend the life of your septic system. Our team offers comprehensive septic system services to keep it running smoothly.
How often should my septic system be cleaned?
Septic systems typically require cleaning every 3-5 years, depending on the tank size and household usage. Regular cleaning prevents blockages and backups, protecting your property and ensuring system efficiency. We can evaluate your system and provide a tailored maintenance schedule.
What’s involved in a typical trenchless pipe repair?
Trenchless repair involves inserting a durable liner into the existing pipe or using pipe bursting to replace the damaged pipe with a new one. This method is less disruptive than traditional excavation, and it can restore your pipes without major digging or structural damage.
Can you install energy-efficient water heaters?
Yes, we install a range of energy-efficient water heaters, including tankless and hybrid models. These options can reduce energy consumption and provide on-demand hot water. Our experts can recommend the best model based on your household’s needs and budget.
How can I avoid costly plumbing repairs in the future?
Regular maintenance, mindful usage, and prompt repairs can prevent costly issues. Schedule annual plumbing inspections, avoid flushing or pouring harmful substances down the drains, and address minor problems early to avoid bigger issues.
What should I do if my toilet is leaking at the base?
A leak at the base could indicate a worn-out wax seal, loose bolts, or cracks. Turn off the water supply to prevent further leakage and contact our team for a thorough inspection. We’ll determine the cause and repair or replace the necessary parts.
How can I know if my water heater needs repair?
If you experience inconsistent water temperature, strange noises from the tank, or water discoloration, your water heater may need repair. Our technicians can inspect and diagnose the problem, offering solutions to restore your hot water supply.
About
At Elite Rooter, we’re committed to providing top-notch plumbing service with integrity and care. Our licensed plumbing technicians make sure the job is done right the first time, unlike other companies that may just patch the problem. Give us a call or Schedule your service online today!