Plumbing, Drain & Sewer Experts Serving Palo Alto
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Palo Alto
Professional Plumber in Palo Alto
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Our Expertise
Services We Offer in Experts Serving Palo Alto
Check out our top plumbing services! From fixing leaks to installing new plumbing systems, we’ve got your home covered.
Toilet Repair & Installation
Our licensed plumbers fix toilet issues like running water, frequent clogs, or leaks.
Clogged Drain Line Repair & Drain Cleaning
Our expert plumbers fix blockages issues like clog with grease, hair, and debris.
Leak Detection & Repair
Find and fix leaks, preventing water damage, even in hidden areas like walls or underground.
Trenchless Sewer Line & Pipe Repair
Trenchless sewer repair to fix or replace lines without digging up your yard, minimizing mess and disruption.
Water Heater Repair & Installation
Fix water heater issues like temperature problems & sediment buildup, ensuring you always have hot water.
Septic System Repair & Cleaning
Septic system failures like clogs and backups with expert inspections and cleaning, ensuring smooth operation.
Why Choose Us
Palo Alto Plumbing Experts
At Elite Rooter, we’re dedicated to being your top choice for all plumbing needs. We understand how stressful plumbing problems can be, so we make it our mission to provide quick, reliable, and clean service. Whether it’s a small repair or a major installation, we handle it all with care and expertise. You can trust us to get the job done right the first time, without any mess or hassle. Let us keep your home’s plumbing in perfect working order, so you can focus on what matters most.
Elite Rooter Guarantees Reliability Within Your Budget
Elite Rooter Philosophy
Elite Rooter is dedicated to customer satisfaction, quality service, and fair pricing. The trust built between our local licensed plumbers and our valued customers truly shows through our testimonials.
Our Promise
We charge by the job, not the hours to ensure you save money and do not pay overtime. We also provide the best warrantied and reliable service.
Elite Rooter Mission
The goal of Elite Rooter is to provide the most professional plumbing service possible. This commitment to quality has helped us build lasting relationships from day one.
Erick Zavala went above and beyond to unclog my main sewer drain. He was extremely professional and knowledgeable, taking the time to explain what he was going to do and what may need to be addressed in the future. I would definitely use his services again and highly recommend him to my friends.John Lee
Technician Miguel Alba is great very professional plumber knows what to do diagnosis and fixes it fast . 10stars
Zac was very professional and friendly. He was able to clear up my drain quickly and cleanly. I will definitely use Elite Rooter’s service again!
We high recommend Agustin Alba, he was professional, patient and got the things done
We had the whole house piping redone. They took care of all of the stuff very well. Recommended them for the services.
Erick was really patient and kind during his visit. He was very quick in understanding the problem and helped us with his genuine service.
Zac went an extra mile to show his professionalism he is a very hardworking manHe is highly acknowledgedi truly appreciate your business
We had kitchen sink clogging Elite rooter did an amazing job in clearing the clog. I was able to get same day appointment. Especially Miguel who took care of the job was very friendly and recommended few changes to make the maintenance easier. I would highly recommend Elite Rooter
Zach helped me with some plumping issues caused by previous homeowners and did a great job!
I recently had Elite Rooter do a preventative maintenance cleanout of my main sewer drain line. This drain line has the roots from my olive tree growing into the drain pipeline that will cause backups if not cleaned out properly.The tech (Erick) from Elite Rooter knew exactly what to do as well as determining the correct bit to be affixed to the auger, unlike other rooting companies that have performed the same task in the past.
What caught my eye was the $50 special to clean the drain, so I called and scheduled an appointment. Boy was I gullible! $50? Too good to be true!When I called to schedule the job, I told the scheduler that it would take a 75 foot rooter machine. The tech showed up with a small hand carry machine. I’m estimating maybe a 25 footer. I told him a few years ago that I had used a 75 footer and it worked. He kept trying to snake the drain for about 30 minutes with his wimpy machine when he stopped and asked to see the access to go under the house.He came back and said there was a poor job on the piping, which caused uneven piping and said it was preventing him from pushing the snake through. I thought that was a fair assessment of the plumbing since I’m somewhat familiar with plumbing and I know a smooth joint is best—so fair enough.Then he said he was calling his manager to assess the plumbing. His boss came and said that in his opinion, the plumbing needs to be hydro-jetted and he quoted over $1800 to complete the job. OMG I thought!As soon as Elite plumbing left, I went to Home Depot and rented a 75 ft. rooter machine with a small u-shape cutting tool. I had snaked the drain about 2-3 years ago and it worked then at about 50-60 ft deep, so I figured I’d give it a try. The snake got stuck a few times and finally, I pushed it about 60 feet and lo and behold success! Yah!! Full flow of water goes down the drain with absolutely no backup. Cost me $68 to rent the machine. AND I LOST $50 on the plumbers bad job.I was turned off by the fact they claim that they can clean your drains for $50, but they show up with a machine not powerful enough and way too short. If they claim they can clean the drain, bring the right tools. I almost felt like it was a scam, but I am giving them the benefit of the doubt.Lessons learned:1) If it is too good to be true, it more than likely isn’t. This is in reference to the $50 special.2) You need the right tools for the right job. This is in reference to the 25 footer that didn’t work vs. the 75 footer that I rented which worked.3) If you want the job done right, do it yourself!I’m not even a plumber and I was able to clean the drain myself—so what is their excuse? Don’t quote people over $1800 for hydro-jet when you barely tried to clean the drain.The photo is the machine I rented at Home Depot. This is the right tool for the job. Elite Plumbing needs to buy use one instead of gouging people for Hydro-jetting service.
Great service!!! Thank you Eric for helping us replace our water heater and taking the time to help me pick up our water heater!!! This is beyond great customer service! Appreciate you!!
⭐⭐⭐⭐⭐ Excellent Service, Clear CommunicationErick Zavala provided outstanding service for our toilet issue. He was professional, friendly, and clearly very knowledgeable. What impressed me most was how well he explained the problem - our toilet's tunnel is narrowing due to blockage, which he fixed but warned might recur with use.I really appreciated Erick's thoroughness and honesty. He not only addressed the problem toilet but also checked our other one to ensure it wasn't having similar issues. While it's unfortunate that the problem might come back, his clear communication about this possibility and his comprehensive approach made the whole experience much less stressful.I highly recommend Erick for any plumbing needs. It's rare to find a technician who combines technical skill with such clear explanations. Great job, Erick!
Ruben from Elite responded within an hour after accessing my problem he gave me a price of what it will cost me , great company and good people.
Great service tech was awsome Erick zalava wil save number on case I have issues again. I’d give 10 ⭐️
Agustin solved our problem quickly and took the time to explain everything to me so that I could understand what happened.
Called Elite Rooting asking for a quick snake/clean out. Erick arrived a few hours later and diagnosed the situation as much more serious. After determining the location of the fault, Erick stayed on the job, dug out the pipe and got things flowing again. He then came back the next day and made a permanent fix. And then he came back again the next day to make sure everything was perfect. Job well done.
Great experience. Job was performed well with a reasonable price. Erick was a true professional, explaining and showing what was going on, giving us choices in how to solve our plumbing issues and cleaning up everything at the end. Would highly recommend.
Very pleased with Elite Rooter service today. I called them this morning and they showed up in less than two hours. They thoroughly explained the work that needed to be done and all the available options. They were extremely efficient and when the work was completed, they actually cleaned up and sanitized. I definitely recommend their plumbing services
Elite Rooter was able to come out the same day, fix my drain issue quick and fast. Eric Z. was very professional and well spoken. Thank you.
I had Miguel from elite rooter come from the team. He was amazing I appreciate his kindness and good work I'll keep using elite rooter
Miguel came by to fix a leak under my kitchen sink. Very nice and courteous! Fixed the leak quickly. Great customer service!
I had a backed up sewer line and they sent out a technician Miguel super professional and clean got the job done in a timely manner couldn't be happier. Thank you again Elite Rooter will definitely be doing business with you guys for future work.
ERICK ZAVALE did a fantastic job, was early to the appointment went above and beyond the scope of the job to ensure our plumbing was in the best shape possible. Professional service and without a doubt would recommend him and his firm to take care of your plumbing needs.
Had the wonderful experience from one of the technicians, Miguel Alba that came out to my home and came to take a look at my leaking water heater. He was the most friend and informative plumber that I've had and explained the leaking problem I was having and with the process for the repair. The cost was in my budget and over all happy with this great experience. He was very clean and respectful of my home, kept clean and finished the job within a day. Very satisfied with this company and service that was provided.Thanks again elite rooter for saving my day! Will definitely do business with your company again.
Had a wonderful experience with Zac and Elite Rooter today. Woke up this morning, ran the laundry, and next thing I know there was water coming out of the toilet. Got an appointment online, and they were able to come out quickly to fix the issue. It was not a normal snake the drain issue, they had to go and get the big guns, there was large machine they used to unclog the drain using high pressure water. But they were able to fix the issue quite easily and professionally the same day. Thank you!
They addressed our clogged shower and pointed out other needs they saw which if not addressed could result in leaks under the sinks.. I have worked with this company for many years and trust their suggestions. They proceeded to address these items.
I want to thank Elite Rooter for sending Ruben to help us at my home. Very professional young man. Thank you Ruben!
Augustin did a great job. He was prompt when initially arriving, kept me in the loop when timing of things changed, and tested everything with me present after the job was complete. Thank you for the urgent help when we needed it!
Augestine was a wonderful worker who fixed the plumbing below our kitchen sink quickly and effectively. Ruben and the company was very kind in giving us a very reasonable rate. This was the second plumbing problem that needed fixing and they took this into consideration.
This review is long overdue. Basilio and Ricky did a fantastic job! I called Elite Rooter for an estimate, they showed up in the promised time, quickly diagnosed the problem, offered a solution and quote. They were in and out quickly, efficiently and solved the issue. Even provided me with a direct contact # in case any issues arised within the next 24 hours.
Miguel knew what he was doing and cleaned up the clog. Appreciate the professionalism.
We had a clogged toilet issue. Called Elite plumbing and they arrived within an hour. Augustin was professional, clean, and detailed everything he would perform, and the price.. Happy to say we have a working toilet once again. Great service!
I recently had Elite-Rooter install a new trenchless sewer line; I used them because they did a good job doing similar work on a sewer line on another property a few years earlier. I though they were expensive but I was confident they would do a good job and I did not shop around. A few days later I had another problem. My toilet needed to be replaced. Elite-Rooter charged me $2400 to replace a toilet that took them less than an hour to install. I thought the fee was excessive and they assured me it wasn’t. I later found out that my local plumbing supply company sold the same toilet retail for $401. Two thousand dollars to replace a toilet is outrageous! I will not use Elite-Rooter again.
Worst plumber and worst company.I called service for vanity pipe plug issue and they charged $389 for unplugging drainage pipe. However they didn't bring correct tool so they only did 30% work and said they can't do the job so they said I have to hire other plumber who can put tool deeper into pipe. This plumber brought 25ft long equipment. Other plumber came with 75 ft tool and resolve issue. Other company charge less than half of Elite rooter. I explained what happened with Elite rooter technician and this plumber said it is typical to use 75ft tool for this type of issue. Elite rooter did not do the job, provide wrong diagnosis saying that it's not something plugging rather he said it's pipe issue between me and my neighbor due to ages of building. I have called for complaint 4 times last 4 days and nobody reply yet. This company not qualified do work for your plumbing based on my experience. Elite rooter welcome contact me for this review.Typically service technician require signature before and after service complete. However, Elite rooter only require me sign before service call to charge money but he don't ask signature at the end because I know he didn't finish his scope of work.
You Can Trust Elite Rooter
Our licensed plumbing technicians make sure the job is done right the first time, unlike other companies that may just patch the problem. Give us a call or Schedule your service online today!
- (866) 805-5325
- 1280 E. San Fernando St., San Jose, CA 95116
- Lic No. 1034343
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